Last Updated: May 30, 2025

Acceptance of Terms

By using Wootsap, you agree to these Terms and Conditions. If you don’t agree, please don’t use our service.

Service Description

Wootsap connects your WooCommerce store with WhatsApp to send automated customer notifications including:

• Order confirmations
• Shipping updates
• Delivery notifications
• Payment reminders

User Responsibilities

You Must:

• Provide accurate account information
• Use a valid WhatsApp Business account
• Comply with WhatsApp’s Terms of Service
• Only send messages to customers who consented to receive them
• Keep your API keys secure and confidential

You Must Not:

• Send spam or unsolicited messages
• Use the service for illegal activities
• Share your account with unauthorized users
• Attempt to hack or disrupt our systems
• Send messages that violate WhatsApp policies

Payment Terms

• Subscription fees are charged monthly/annually as selected
• Payments are processed securely through third-party providers
• Free plan users can upgrade anytime
• Refunds are provided according to our refund policy
• Failed payments may result in service suspension

Service Availability

• We aim for 99.9% uptime but don’t guarantee uninterrupted service
• Scheduled maintenance will be announced in advance
• We’re not liable for WhatsApp service disruptions
• Service may be temporarily suspended for security or maintenance

WhatsApp Integration

• You must comply with all WhatsApp Business API policies
• WhatsApp may change their policies, affecting our service
• We’re not responsible for WhatsApp account suspensions
• Message delivery depends on WhatsApp’s infrastructure

Data and Privacy

• Your data is handled according to our Privacy Policy
• You’re responsible for your customers’ consent to receive messages
• We don’t store message content permanently
• You own all data from your WooCommerce store

Limitation of Liability

Wootsap is provided “as is” without warranties. We’re not liable for:

• Lost sales or business opportunities
• Message delivery failures
• WhatsApp policy changes
• Third-party service disruptions
• Data loss (you should maintain backups)

Contact Information

Questions about these Terms? Contact us at: support@wootsap.com

Governing Law

These terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through binding arbitration.